AI Lead Response for Med Spas

Why med spas use it

• A lead from an ad or your website usually reaches out to more than one spa. The one that answers first gets the conversation.
• Your front desk is checking patients in, taking payments and answering the phone. Texts wait, and some never get an answer.
• Patients who have not been in for months rarely book again on their own. Someone has to ask them, every month.

What to ask before you buy

Does it reply on its own, or only send templates?

You want a real reply to what the person asked, not a canned "thanks, we will be in touch".

Can it use the patient list you already have?

You should be able to bring patients over from a CSV export without a migration project.

Can your team see and take over every conversation?

Look for one inbox, replies by hand at any time, and a per-location on and off switch.

Does it respect consent?

It should only text people who agreed and honor STOP right away, on every later message.

Will it stop itself from saying the wrong thing?

Ask whether it refuses to send replies with phrases you never want used, like a promise of results.

Does it work across all your locations?

Multi-location groups need one patient list, location filters and per-location limits.

How Leadia does it

• Calla, our AI assistant, texts every new lead back within seconds with a personal first message.
• Calla answers patient replies, finds out when they want to come in, and hands the booking to your team.
• Calla finds patients who have not been back and invites them to rebook.
• Every message is in one inbox, your team can reply by hand at any time, and you choose which locations reply on their own.
• Every STOP is honored, and a reply containing a phrase on your blocked list is not sent.

See every feature

Questions