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Everything Leadia does

Every feature below is available today on both plans. If it is not on this page, Leadia does not do it yet.

Replies and follow-up

The first reply and the follow-up your front desk does not have time for, with your team able to step in.

Calla: new leads

Available now

Calla texts every new lead back within seconds with a personal first message.

Who it is for: Spas paying for ads whose leads go cold before anyone calls back.

Calla: replies

Available now

Calla answers patient replies, finds out when they want to come in, and hands the booking to your team.

Who it is for: Front desks that cannot answer every text the moment it lands.

Calla: recall

Available now

Calla finds patients who have not been back and invites them to rebook.

Who it is for: Spas with a long list of patients who have not booked in months.

Instant reply, any hour

Available now

New texts and Meta lead ad inquiries get a reply in seconds, including nights and weekends.

Who it is for: Spas whose inquiries arrive after the front desk goes home.

Win-back and missed-appointment texts

Available now

Patients last seen 60 or more days ago get a win-back sequence, capped per run. A no-show or cancellation gets one reschedule text.

Who it is for: Spas with patients who have not been back in months.

Auto-reply switch per location

Available now

Turn automatic replies on or off for each location.

Who it is for: Groups bringing locations on one at a time.

Safeguards

What Leadia will not send matters as much as what it sends.

STOP honored

Available now

Every STOP is recorded and honored on every later message.

Who it is for: Every spa that texts patients.

Blocked phrases stopped

Available now

A reply containing a phrase on your blocked list, like "guaranteed results", is not sent, and the record says why.

Who it is for: Owners who worry about what software might say to a patient.

Texts only with consent

Available now

Leadia only texts patients on record as agreeing to texts.

Who it is for: Every spa that texts patients.

Patients and locations

Every patient and lead, across all your locations, in one place.

One inbox

Available now

Every text and email, from Leadia or your team, threaded by patient. Reply by hand at any time.

Who it is for: Front desk teams.

Import from a CSV

Available now

Bring your patient list over from any system, including last visit dates, with duplicates skipped.

Who it is for: Every spa, on day one.

Before and after photos

Available now

Photos kept behind recorded consent and opened through short-lived links.

Who it is for: Injectors documenting results.

Every location on one account

Available now

One account for all your locations, with per-location billing.

Who it is for: Groups with 3 or more locations.

See it with sample data, or watch it on a spa like yours.

A video call with our team. No free trial for now; Leadia is sold by demo.